How Can UCF Help?

On confidential vs non-confidential resources at UCF

Confidential Resources – There are numerous services at UCF which CAN NOT report your communications or treatment to other parties… such as the Title IX office.  The only time these offices can share information about you is (1) when you waiver the confidentiality, (2) someone’s safety is at issue or (3) when required to do so by a valid court order.  These are referred to as confidential resources.  Examples of confidential resources for Respondents at UCF are Counseling and Psychological Services, Student Health Services, Student Legal Services and the Ombuds Office.

Non-Confidential Resources – There are resources and individuals at UCF that are also helpful but who have the duty to report to the university when they become aware that students have been the victim of sexual assault, relationship violence, stalking, sexual harassment or sexual discrimination.  These are called Non-Confidential resources.  Examples of non-confidential resources or individuals at include the UCF Police Department, Student Care Services, Professors, UCF Staff, Resident Assistants, Housing Staff and Title IX Personnel.

Let’s highlight a few of these resources...

Confidential Resources +

1. Counseling and Psychological Services (CAPS)

LET’S BE CLEAR…. Counseling and psychological services are free for students at UCF

The UCF Counseling and Psychological Service (CAPS) provides a variety of free services to UCF students including a 24 hour Crisis Hotline. Student can participate in individual counseling, group therapy, and educational workshops and presentations. 


2. Student Health Services

LET’S BE CLEAR….You can receive medical assistance at UCF

UCF Student Health Services is a confidential resource that can provide treatment for physical injuries as well as methods of emergency contraception, pregnancy testing, and testing for Sexual Transmitted Infections.

Non-Confidential Resources +

LET’S BE CLEAR….UCF Cares and wants to help

1. Student Care Services

Student Care Services (SCS) offers guidance, resources, and referrals to UCF students who are experiencing a distressing situation which significantly impacts academic or personal success. The SCS team coordinates referrals to campus and community resources as well as develops action plans for student success.


2. Professors, UCF Staff, Resident Assistant and Housing Staff

After being accused of sexual assault, relationship violence or stalking, some students choose to go to their professors to ask for more time to complete assignments.  Some student may ask their Resident Assistant or another member of UCF staff for help.  This approach to seeking help is a valid and often used process.  UCF wants all students to be aware that all UCF employees that do not fall under the category of being “confidential employees” are “responsible employees” with the duty to report when they have knowledge that a student was involved in sexual assault, relationship violence, stalking, sexual harassment or sexual discrimination.