How Can UCF Help?

On confidential vs non-confidential resources at UCF

Confidential Resources – There are numerous services at UCF which CAN NOT report your communications or treatment to other parties… such as the Title IX office.  The only time these offices can share information about you is (1) when you waiver the confidentiality, (2) someone’s safety is at issue or (3) when required to do so by a valid court order.  These are referred to as confidential resources.  Examples of confidential resources at UCF are Victim Services, Counseling and Psychological Services, Student Health Services, Student Legal Services and the Ombuds Office.

Non-Confidential Resources – There are resources and individuals at UCF that are also helpful but who have the duty to report to the university when they become aware that students have been the victim of sexual assault, relationship violence, stalking, sexual harassment or sexual discrimination.  Even though these individuals and resources have a duty to report it does not mean that they are still not mindful of your privacy.  In these situations, privacy means that the information related to a report of these types of incidents will only be shared with the limited amount of university employees that are needed to support the complainant.  These are called Non-Confidential resources.  Examples of non-confidential resources or individuals at include the UCF Police Department, Student Care Services, Professors, UCF Staff, Resident Assistants, Housing Staff and Title IX Personnel.

Let’s highlight a few of these resources...

Confidential Resources +

LET’S BE CLEAR… There are professionals to talk to and get confidential help…

1. UCF Victim Services

LET’S BE CLEAR…UCF Victim Services are available 24/7

UCF Victim Services offers free confidential support, crisis intervention, information, referrals, practical assistance and educational programs. The Victim Advocates are on-call 24 hours a day to assist individuals with crisis counseling and emotional support in the aftermath of victimization.


A Victim Advocate can help you understand and explore your rights and options within the criminal justice system, the university or the civil system.  This can enable you to make well-informed decisions based on your needs and what is best for you in your unique situation.


2. Counseling and Psychological Services (CAPS)

LET’S BE CLEAR…. Counseling and psychological services are free for students at UCF

The UCF Counseling and Psychological Service (CAPS) provides a variety of free services to UCF students including a 24 hour Crisis Hotline {link}.  Same as above  Student can participate in individual counseling, group therapy, and educational workshops and presentations. 


3. Student Health Services

LET’S BE CLEAR….You can receive medical assistance at UCF

UCF Student Health Services is a confidential resource that can provide treatment for physical injuries as well as methods of emergency contraception, pregnancy testing, and testing for Sexual Transmitted Infections.  Student Health Services do not perform sexual assault examinations and do not collect evidence for sexual assault kit.  However should you wish for this type of evidence collecting examination to be completed, a UCF Victim Service Advocate can arrange for the examination.

Non-Confidential Resources +

LET’S BE CLEAR….UCF Cares and wants to help

1. Student Care Services

Student Care Services (SCS) offers guidance, resources, and referrals to UCF students who are experiencing a distressing situation which significantly impacts academic or personal success. The SCS team coordinates referrals to campus and community resources as well as develops action plans for student success.


2. Professors, UCF Staff, Resident Assistants and Housing Staff

After suffering an incident of sexual assault, relationship violence or stalking, some students choose to go straight to their professors to ask for more time to complete assignments.  Some student may ask their Resident Assistant or another member of UCF staff for help.  This approach to seeking help is a valid and often used process.  UCF wants all students to be aware that all UCF employees that do not fall under the category of being “confidential employees” are “responsible employees” with the duty to report when they have knowledge that a student was the victim of sexual assault, relationship violence, stalking, sexual harassment or sexual discrimination.




3. Title IX Personnel

While handling a report on a Title IX issue, Title IX personnel will make all efforts to protect the complainant’s privacy and follow the wishes of the complainant as to whether an investigation will go forward or what types of remedial measures will be offered.  However if asked to proceed with a Title IX investigation or to assist in obtaining remedial measures for a complainant, Title IX personnel must have some contact with other individuals regarding the matter.

Reporting and Investigations +

LET’S BE CLEAR…UCF will investigate your complaint

All reports made to UCF are taken with the utmost seriousness. Retaliation against any person for making a report or participating in an investigation is strictly prohibited. And remember, you do not have to make a formal report or press charges to receive medical care, academic or other support.


File a report with UCF Title IX

You can file an online report HERE


You can also file a report with:

Office of Institutional Equity (OIE) and the Title IX Coordinator Dawn Welkie

12692 Gemini Blvd S.  Suite 123

Orlando, FL 32816-0030

(407) 823-1336


UCF Title IX Investigation Process


What to expect if you participate in an OIE investigation involving another UCF student

The first thing to expect are some terms and words used by the investigator: you are the complainant and the accused student is the respondent (because they are responding to the report made). The second thing to expect is that you continue to have choices in this process: you can choose to stop participating at any time. Also, at no point in this process will you be asked to appear for any meeting at which the respondent is present. Although the investigation is not confidential, it is treated in a private and discreet manner.


What happens first?

In an investigation, the investigator’s focus is to gather as much information as possible: from you, from the respondent, and from any other individual who might have relevant information. The investigator will ask you for as much information as you feel comfortable sharing about the incident. You will be asked to provide information through a written statement or in-person interview. If you participate in an in-person interview, you will sign off on your statement to ensure accuracy.


What about the respondent?

The Office of Institutional Equity will notify the respondent that a report was made and that an investigation has been initiated. The respondent will meet with the investigator and learn about the investigation process, their options, and the nature of the allegations. The respondent will also have the option to submit a written statement or participate in an in-person interview to respond to the allegation. If the respondent participates in an in-person interview, they will sign off on their statement to ensure accuracy.


What other information is the investigator gathering?

The investigator will identify and speak to other people, either those people that you or the respondent names as being important for the investigator to speak with, or people that we learn about during the course of our investigation. At all times, the investigator is gathering as much information as possible about the incident(s). This includes relevant text messages, phone logs, social media exchanges, emails, investigator visits to the location where incident(s) occurred and more – whatever you or anyone else involved is able to share and whatever the investigator independently is able to gather.


As the investigator is collecting all of this information, he or she may need to return to you, the respondent, or a witness to ask follow-up questions. The investigator will try to minimize the number of times they need to speak to you about your experience, but in the course of the investigation, certain moments or details become very important and additional information may be needed.


Because the investigation process can be stressful, the investigator will continue to refer you to support resources on campus and in the community.


How does the investigator make a finding? And how will I find out about it?

The investigator will review all of the information gathered during the investigation and will make findings on whether there is a preponderance of evidence – whether it is more likely than not – that the respondent committed an act of sexual harassment, sexual violence, relationship violence, or stalking. When the findings are complete, both you and the respondent will have an opportunity to review the report. The report will then be sent to the Office of Student Rights and Responsibilities for further action.